Shipping Policy
FREE SHIPPING GUARANTEE
Enjoy completely free standard shipping on all orders to the United States with no minimum purchase required.
SHIPPING ZONES & DELIVERY TIMES
United States (FREE):
- Standard Shipping: 5-7 business days (FREE)
ORDER PROCESSING
- Orders placed by 2:00 PM EST: Ship same business day
- Orders placed after 2:00 PM EST: Ship next business day
- Weekend orders processed Monday morning
- Processing may take 1-2 additional days during peak seasons
HOW WE SHIP
We partner with trusted suppliers and fulfillment centers to ship your orders directly to you:
- Offer free shipping across the US
- Provide faster delivery times
- Maintain competitive pricing
- Ensure product freshness and quality
TRACKING YOUR ORDER
- Tracking information sent within 24-48 hours of shipment
- Email notifications at key delivery milestones
- Track your package through our website or contact our AI chatbot
- Real-time delivery updates available
DELIVERY LOCATIONS
We ship to:
- All 50 US states (FREE)
SHIPPING ISSUES & SUPPORT
If your order is delayed, lost, or damaged during shipping:
- Contact us immediately at support@ecodystore.com
- Use our inbox for help
- We'll investigate and resolve issues at no cost to you
- Replacement or refund provided for shipping problems